slotsok Privacy Policy

1. Who We Are and How to Contact Us

slotsok ("we," "us," or "our") operates the online gaming platform accessible at slotsok.net and any associated web or mobile interface (collectively, the "Platform"). For the purposes of the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173, "DPA"), slotsok acts as the Personal Information Controller with respect to the personal data of its registered players and Platform visitors.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our designated Data Privacy Officer through the following channel:

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal data collected, processed, stored, and shared by slotsok in connection with your use of the Platform, including but not limited to account registration, identity verification, deposits and withdrawals, gameplay activity, customer support interactions, and marketing communications (where consented to).

This Privacy Policy applies to all individuals who interact with the slotsok Platform, including registered players, prospective players who browse the Platform without registering, and individuals who contact slotsok's customer support team.

This Privacy Policy does not apply to third-party websites, services, or platforms that may be linked to or from the slotsok Platform. slotsok is not responsible for the privacy practices of third parties and encourages you to review the privacy policies of any third-party services you access.

3. Personal Data We Collect

slotsok collects the following categories of personal data, depending on your level of engagement with the Platform:

4. How We Collect Your Personal Data

slotsok collects personal data through the following means:

• Direct Collection: Information you provide when registering for a slotsok account, completing identity verification, making deposits or withdrawals, updating your account profile, participating in promotions, or contacting customer support;
• Automated Collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser information, and session data collected via cookies and similar technologies (see Section 9);
• Third-Party Sources: Identity verification data from Know Your Customer (KYC) service providers; payment processing data from our payment partners including e-wallet operators such as GCash and Maya; fraud prevention data from industry fraud-screening services;
• Regulatory Sources: Information provided to us by PAGCOR or other Philippine regulatory bodies in connection with licensing compliance, responsible gaming obligations, or anti-money laundering requirements.

5. Purposes and Legal Bases for Processing

slotsok processes your personal data only where there is a lawful basis to do so under the Data Privacy Act of 2012. The table below sets out our primary processing purposes and the corresponding legal basis for each:

6. Disclosure of Personal Data to Third Parties

slotsok does not sell your personal data. We may share your personal data with third parties only in the following limited circumstances:

• Payment Processors: We share necessary financial data with our payment partners (including GCash, Maya, GrabPay, BPI, BDO, Metrobank, and InstaPay operators) solely to facilitate the processing of your deposits and withdrawals;
• KYC and Identity Verification Providers: We share identity documents and related data with authorised third-party KYC service providers to fulfil our legal verification obligations;
• Fraud Prevention Services: We may share technical and behavioural data with fraud-screening services to protect the integrity of the Platform and our player community;
• Regulatory and Law Enforcement Authorities: We are legally obligated to disclose certain personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government bodies when required by law;
• Technology and Infrastructure Providers: We engage technology vendors who process personal data on our behalf as data processors, bound by strict data processing agreements consistent with DPA 2012 requirements;
• Professional Advisers: We may share personal data with lawyers, auditors, or insurers in the context of professional advice, subject to professional confidentiality obligations.

All third-party data processors engaged by slotsok are required to implement appropriate technical and organisational measures to protect your personal data, consistent with the standards required under the DPA and its Implementing Rules and Regulations.

7. Cross-Border Data Transfers

Where slotsok transfers personal data outside of the Philippines — for example, to cloud infrastructure providers or technology vendors operating in other jurisdictions — such transfers are carried out only where adequate safeguards are in place. These safeguards may include standard contractual clauses, binding corporate rules, or the recipient country's recognition of equivalent data protection standards, in accordance with NPC guidelines on cross-border data flows.

slotsok takes reasonable steps to ensure that any overseas recipient of your personal data is subject to obligations that are substantially similar to those imposed by the DPA 2012, so that your privacy rights are protected regardless of where your data is processed.

8. Data Retention

slotsok retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account relationship with slotsok and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and anti-money laundering obligations under RA 9160;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations;
• KYC and Verification Documents: Retained for the duration of your account and for five (5) years following account closure;
• Gameplay and Wagering Records: Retained for the duration of your account and for five (5) years following account closure for audit and dispute resolution purposes;
• Customer Support Communications: Retained for three (3) years from the date of the interaction, or longer if the communication relates to a pending dispute or legal matter;
• Marketing Consent Records: Retained for the duration of your consent and for three (3) years following its withdrawal, as evidence of consent management.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

slotsok uses cookies and similar tracking technologies on the Platform to enhance user experience, maintain session security, and gather analytical data about Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled without affecting Platform functionality;
• Functional Cookies: Remember your preferences, language settings, and personalised Platform configurations to improve your experience across sessions;
• Analytical Cookies: Collect aggregated, anonymised data about how players interact with the Platform, which pages are most visited, and where technical errors occur, to inform Platform improvements;
• Security Cookies: Detect and prevent fraudulent activity, bot access, and other security threats to the Platform and player accounts.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log in to or use the slotsok Platform. slotsok does not currently use third-party advertising or cross-site tracking cookies.

10. Security Measures

slotsok implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive personal data at rest using industry-standard encryption protocols;
• Role-based access controls ensuring that only authorised personnel access personal data on a need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Secure data disposal procedures for physical and digital media containing personal information;
• Incident response procedures for detecting, containing, and notifying affected individuals and the NPC in the event of a personal data breach, as required under Section 20(f) of the DPA.

11. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by slotsok:

• Right to Be Informed: You have the right to know what personal data slotsok collects about you, for what purposes, and how it is used — which is the primary function of this Privacy Policy;
• Right of Access: You may request a copy of the personal data slotsok holds about you, along with information about how it is being processed;
• Right to Rectification: You may request the correction of inaccurate or incomplete personal data we hold about you;
• Right to Erasure or Blocking: You may request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to slotsok's legal retention obligations;
• Right to Object: You may object to the processing of your personal data for specific purposes, including direct marketing communications. You may withdraw consent for marketing at any time by contacting support;
• Right to Data Portability: You have the right to receive a structured, commonly used copy of the personal data you have provided to slotsok, where technically feasible;
• Right to File a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe slotsok has violated your rights under the DPA.

To exercise any of the above rights, please submit your request in writing to [email protected], including your full name, registered username, and a description of your request. slotsok will respond within fifteen (15) business days of receipt of a complete request, in accordance with NPC guidelines.

12. Children's Privacy

The slotsok Platform is strictly intended for use by individuals who are at least 21+ years of age. slotsok does not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification controls are applied at the point of registration and throughout the account lifecycle.

If slotsok becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that slotsok has inadvertently collected personal data from a minor, please notify us immediately at [email protected].

13. Changes to This Privacy Policy

slotsok reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform functionality. When material changes are made, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the registered email address associated with your account.

The revised Privacy Policy will take effect on the date it is published unless a later effective date is specified. Your continued use of the Platform after the effective date of any revision constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically. The most current version is always available at slotsok.net/privacy-policy.

14. Complaints and the National Privacy Commission

If you have a concern about how slotsok has handled your personal data, we encourage you to contact our Data Privacy Officer first at [email protected]. slotsok is committed to resolving privacy-related concerns promptly, fairly, and in good faith.

If you remain dissatisfied after engaging with our internal process, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent body responsible for administering and implementing the Data Privacy Act of 2012 and protecting the privacy rights of Filipino data subjects.

This Privacy Policy was last updated on January 1, 2026. slotsok recommends saving or printing a copy for your records. For all privacy-related inquiries, contact us at [email protected] (plain text — not a clickable link).